Tariffs are Quoted: Inclusive of VAT. In South African Rands (ZAR). Subject to availability.
Tariffs Changes: All tariffs quoted are subject to change, without prior notice, however, rates quoted for confirmed bookings will be honoured.
Tariffs Include: Luxury accommodation, tea, and coffee, complimentary classic wine tasting per guest per stay. If your room rate includes breakfast at The Cellar Door, between 08h00 and 10h00.
Tariffs Exclude: Gratuities, laundry services, transfers, as well as airport transfers.
Entertainment Credit: R1000.00 per day, per room non-refundable, non-transferable hospitality credit will be issued on arrival and can be used during your stay at Jordan towards: tours, additional wine tastings, picnics or lunch at The Cellar Door. A maximum of R250.00 per room of your credit will be put towards a deposit for dining at The Restaurant at Jordan, when a reservation has been made. When a reservation is cancelled at the Jordan Restaurant on the day of the booking, the R250.00 deposit will be charged as a cancellation fee. Other cancellation fees do apply for the guests own account. Credit cannot be used for gratuities.
Accommodation: Thirteen luxury air-conditioned suites, two of which are two-bedroom suites, all individually and uniquely decorated. All suites include an en-suite bathroom, Egyptian cotton linen, fragrant toiletries, plush bathrobes, Nespresso coffee machines, possibility to have a minibar stocked, complimentary bottle of Jordan wine, veranda with vineyard /garden views, fireplace (in 9 of the 13 suites), free Wi-Fi and satellite TV.
Minimum stay: Please note that during high/peak/festive season we operate a dynamic minimum night stay policy whereby we will seek to accommodate any length of stay provided that the booking does not create an unsellable night.
Wine Farm Activities: Wine cellar tours, wine tastings, vineyard tours, and picnics are available through The Cellar Door. We do recommend booking in advance.
Low Season: To secure your reservation a minimum amount equal to the first night’s stay is required within 7 days of the requested booking. The remaining balance of the payment is due 30 days prior to the date of arrival. Should payment not be received as stipulated, Jordan Luxury Suites reserves the right to cancel a reservation.
Payment: Below, please find our banking details for EFT payments.
Nine Yards Travel (Pty) Ltd.
THE LUXURY SUITES
Account number: 072277017
BUSINESS CURRENT ACCOUNT
STELLENBOSCH
Branch code: 050 610
Branch code (electronic payments): 051001
Swift code: SBZAZAJJ
Please remember to use “ACCOMMODATION” followed by your booking number as your reference.
The following cancellation fee applies to the full value of the booking:
- If cancelled within 30 days prior to arrival – 25% cancellation fee
- If cancelled within 14 days prior to arrival – 50% cancellation fee
- If cancelled within 7 days prior to arrival or no show – 100% of cancellation fee
The following cancellation guidelines apply to group bookings:
- If you have booked for 3 or more suites and cancel within 30 days of arrival, you will be liable for 50% of the cost.
- If cancellation takes place within 7 days of arrival, 100%
- For 3 to 12 suites – if cancelled within seven days prior to arrival or no show, will be subject to a full cancellation fee of the value of the accommodation booked.
Children: We accommodate children over the age of 12. Any child under the age of 12 will be permitted at management’s discretion. If Jordan Luxury Suites is booked exclusively children of any age will be allowed. Nanny/babysitting facilities are not available. Infants 0-2 years are accommodated free of charge. For all children under 12, an indemnity form would need to be signed by a parent/legal guardian of the child being accommodated. Any breakages or damages incurred will be charged to the parent/legal guardian’s bill and paid for on check-out. No additional beds can be placed in the parents/ guardian’s room for the child and a separate room will need to be reserved.
Arrival/ Departure: Check-out time is 11h00 the morning of your departure. If you would like a late check-out, please contact reception, the day before you depart to see if this can be arranged. If no arrangements have been made, a half-day rate will be charged to your suite, and settled upon departure. If a late check-out is not possible, we will be more than happy to store your luggage securely for you until such time as you are ready to depart. Check-in time is available from 14h00 until 17h00. Should you be unable to check in between these hours please notify us as soon as possible, in order for us to arrange a reasonable check-in time accordingly.
Smoking: South Africa has strict non-smoking laws associated with public spaces and guest accommodations. Jordan is a smoke-free establishment. Please consider other guests by only smoking in designated areas such as the car park and lawn area in front of the wine cellar. Please refrain from smoking in your suite or on the veranda. Guests who smoke in their suites will be charged for any resulting damage and dry-cleaning costs of the furnishings.
Pets: No pets are allowed to overnight in suites nor on the property.
In-suite dinner:
Special dinner baskets can be ordered for private dining in your suite. Menu changes seasonally.
A dinner set-up will be done on your patio between 16h00-17h00. All food is kept safe and warm by using Wonderbags.
Please order your in-suite dinner service directly with reception, 24 hrs in advance: reservations@jordanwines.com
The Restaurant at Jordan, with Marthinus Ferreira
OPENING HOURS – LOW SEASON 2024
1 May – 30 November 2024
Wednesday through to Sunday, lunch service: from 12h00
Friday and Saturday dinner service: from 18h30.
Monday & Tuesday closed
R250pp deposit secures your reservation.
Dining with children:
The Jordan Restaurant with Marthinus Ferreira is a formal dining experience celebrating contemporary farm cuisine. We accommodate families to the extent that children have been made accustomed to a formal restaurant environment on a working farm and dining with other, well-travelled clientele. Should you decide to bring your children and they are under 12, the whole table will be accommodated in the private room section of the restaurant.
For group bookings please email: reservations@jordanwines.com
Keep an eye on social media for changes to opening days and hours.
We look forward to welcoming you to The Jordan Restaurant with Marthinus Ferreira.